標題: Multiple agents on one WhatsApp [打印本頁] 作者: shetu22 時間: 2024-3-9 12:01 標題: Multiple agents on one WhatsApp Thanks to ChatGuru's WhatsApp Business API, you can expand your customer service team within a single number . This way, your company can provide a productive atmosphere where a large group of employees can log in to answer calls from a single WhatsApp number using ChatGuru's professional answering system. However, if you plan to use multiple phone numbers, ChatGuru can accommodate that as well. The ChatGuru platform allows an unlimited number of WhatsApp numbers to be stored in a single account, enabling the configuration of exclusive lines of communication for each team or department. Automatic smart funnel ChatGuru ensures that your company can make use of tailored service flow phases. The intelligent and automated sales funnel allows comprehensive monitoring of the customer's journey from the first contact to the final purchase. Custom campaigns Another useful feature of ChatGuru is its integration of smart filters and chatbots for creating targeted marketing campaigns.
All it takes is one submission to trigger a cascade of automatic tasks . Your company's message will be more specific and even more personal with this feature. Quick responses Another way to maximize customer support time efficiency is to have your agents utilize ChatGuru's quick responses option. Your company's team will be able to quickly and easily provide regular responses to customers by recording them as shortcuts and playing them back later. Sending satisfaction surveys Industry Email List If you're not sure about any aspect of your communication, do some research! You can never have too much data about what the customer believes. At this point, the ChatGuru platform for WhatsApp is also an excellent tool for these cases! ChatGuru Technology is the tool ChatGuru employs to help businesses enhance the experience offered to their audiences, creating more conversational connections with current and new consumers, expanding their customer base, and ultimately gaining a competitive advantage.
As we have seen, ChatGuru provides a platform that combines robust instruments with automation and chatbots within your WhatsApp account to assist you in your business growth journey. Additionally, by integrating with a CRM (Customer Relationship Management) system, our technology can help your company save even more time and money.Multiple agents on one WhatsAppthe language of the messages must match that of the brand. Here, the important thing is to always remember who you are writing for. Concern for the institution itself is another consideration. Tags can be used in WhatsApp Business to organize and categorize messages. Using these features can make it less likely that you will mix up your contacts and it will be easier to locate your clientele. Last but not least, remember that Whatsapp is primarily an instant messaging service. This indicates that customers, on average, will feel impatient while waiting for responses. Take advantage of WhatsApp Business' built-in auto-reply feature to handle these situations.
