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Better quality leads in a more profitable way. If you are looking to boost your financial services company, come to Prospect Factory, where we will support you to develop the best inbound marketing strategy according to the needs of your business.Customer service problem in Fintech, great opportunity Home Blog Customer service problem in Fintech.

Great opportunity In the financial sector, one of the main metrics is deposits. Acquiring new customers is important. One of the goals of marketing managers is to attract new users every Digital Marketing Servicemonth. But, if marketers are alone in achieving this goal, many of the new customers who enter through one door may leave through another. And the problem is customer service in Fintech.



In many cases, too much emphasis is placed on acquisition over retention, which is a fatal mistake. The underlying problem is that, while recruitment is the responsibility of marketing, retention is the responsibility of many other areas that should work as a team to achieve good customer service in Fintech. Defining the customer service problem in Fintech using Churn.