Follow up and monitor the performance indicator

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Implementation: The various activities and tasks that will contribute to achieving this goal. Purpose: How the performance indicator contributes to achieving the company's larger goal. Follow-up: How to monitor and track results, we will talk about this a little later. Report frequency: Should a report be sent on a weekly, monthly, or quarterly basis.

You must establish a clear and precise mechanism to Phone Number Data monitor performance and identify the range of results for performance indicators, of course, according to each indicator, department, and tasks. Although this step is small, it is very pivotal and vital. For example, if you put in a wrong mechanism, all your efforts will have been in vain. Because in this case you will receive wrong data and thus make completely wrong decisions, which of course is something that cannot be accepted. Here I will present some examples of performance indicators that are used in several fields.



E-marketing: Number of followers on social media. Interaction rate on social media platforms. Traffic for the website. CTR click rate. Bounce rate for the site. Number of impressions. Number of subscribers to the newsletter. Read also: What are the performance indicators for social media campaigns? 2. Sales: Customer acquisition cost. The rate at which a lead turns into a customer. Average conversion time. Return on sales. Length of sales cycle. Monthly sales growth. 3. Customer service: customer Satisfaction. Customer loyalty. Customer retention rate.